TERMS OF DELIVERY
Valid from March 1, 2019
IMPORTANT!
LR Import Oy will send a receipt for the order by e-mail. You will automatically receive an email when your order is processed. The transmission information arrives via SMS. The local distributor of the shipment will contact you if necessary regarding the distribution of packages.
GENERAL E-SHOP
The products of the e-commerce are sold by LR Import Oy, business ID 2885927-1. We sell products to adult individuals and companies in Finland, the EU and outside the EU. Product prices include VAT 24%. We reserve the right to change prices and postage.
ORDERING
The products are generally ordered via the Internet at http://www.boombeat.eu/ via the online store, or by e-mail at info@lrimport.fi. For more information, call +358408252839.
All orders are confirmed by e-mail, stating the price of the order, delivery costs and the ordered products. To receive an order confirmation, you must provide an email address when ordering. We do not deliver products by letter because we and the customer do not have proof of shipment.
The customer agrees to the delivery terms valid for each order. All products in the online store are sold in limited quantities
PAYMENT METHODS
Products and their postage are paid when ordering. You can pay in the online store with the following payment methods: S-Bank, Sampopankki, Nordea, Osuuspankki, Tapiola, Aktia, Nooa, Local Cooperative Banks, Savings Banks, Handelsbanken, Ålandsbanken, Visa Electron and credit cards. Payment is made through Suomen Verkkomaksut Oy's website. The payment method is also bank transfer as a prepayment, in which case you will receive an invoice in your e-mail. We deliver products by cash on delivery or bus in advance with additional service costs.
PAYMENTS THROUGH THE CREDIT UNION
Payments with Visa, Visa Electron or MasterCard:
Paytrail Oyj (2122839-7) cooperates with Finnish banks and credit institutions as the provider of the payment intermediation service and payment service provider. For payments made with Visa, Visa Electron or MasterCard cards, Paytrail Oyj appears as the payee on the card invoice and forwards the payment to the merchant. Paytrail Oyj has a payment institution license.
Paytrail Oyj, business ID: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: 0207 181830
ONLINE BANKING
The payment intermediation service related to online banking payments is implemented by Paytrail Oyj (2122839-7) in cooperation with Finnish banks and credit institutions. From the user's point of view, the service works just like traditional online payment.
ADVANCE PAYMENT
When choosing prepay, the customer will receive an invoice in their email. We will ship the products when the payment appears in our account. We do not deliver products by cash on delivery. The order will be canceled if the payment has not been made by the due date.
LASKU - SVEA
With the invoice, you pay easily and securely when the goods are first in your home. The payment period is 14 days. A reminder fee is charged for the payment reminder in accordance with the legislation in force, starting at € 5 and interest on arrears in accordance with the Interest Act in force at the time (reference rate plus 7% additional interest). Credit information is checked before the loan is granted and delivery is made only to the address provided in the borrower's population register. Billing surcharge € 6.90.
Learn more about the Invoice http://svea.com/consumers/
CONTRIBUTION - IMPORTANT
You can pay for your order in installments using the Svea Installment payment method. When you pay in Svea installments, Svea Oy automatically opens an account for you in connection with the first order. You can shorten your account either in monthly installments of your choice (however, at least either € 8.95 or 1/24 of the invoice total, whichever is greater) or in the fixed payment schedules (3-36 months) offered at the checkout when your purchase exceeds € 100. All purchases you make with Svea installments are automatically combined into the same account and the same monthly invoice, even when you pay with Svea installments when you shop in other online stores. So you only get one invoice per month, with only one billing surcharge, regardless of the order quantity. Once you have paid the balance of the invoice, the account will be closed automatically. In order to accept your purchase, you will be asked in the shopping cart for your personal identity number, the address you provided in the population register and information about your annual income. You will receive a decision to accept your order immediately after confirming the order. When you pay with Svea for the first time, you will be sent an account agreement by post, which you must sign and send to Svea Oy.
Be sure to read the Svea installment account terms and conditions carefully at: https://www.svea.com/fi/fi/tietoa-meista/sopimusehdot/
You can now also get answers to related questions by using Svea's electronic customer service form at https://www.svea.com/fi/fi/kuluttajat/ota-yhteytta/
DELIVERY TIME
We send products every weekday with outbound shipments. Payment made by advance invoice, depending on bank connections
EXCHANGE AND RETURN TERMS
ALWAYS CONTACT US BEFORE MAKING A RETURN!
The customer has a 14-day exchange and return right in accordance with the Finnish Consumer Protection Act. The right of return only applies to unused and marketable products in the original packaging.
Be sure to contact us within 14 days if a return or exchange needs to be performed!
According to the return, include the following information:
Your name, address, email and phone number
bank account number
purchase receipt
NOTES:
The returned product and its original package must be free of defects
The right of return does not apply to custom-made products or products sold in larger quantities
The right of return does not apply to companies
The right of return does not apply to products picked up from our store
The right of return does not apply to headphones
Return address:
LR Import Oy, Customer returns
Lyijykatu 1
05800 WELL
We do not accept returns more than 14 days after delivery. Once the refund is accepted, the money will be refunded directly to your account upon receipt and processing of the refund. You can send the package with any freight as a Distribution Package. We do not collect shipments from the post office or the like. .
The customer is responsible for the freight costs of the customer return!
The customer may use the product to try it out, but the seller is not authorized to refund the full amount paid due to the impairment. The most common refund for the portion paid is about 50-80% of the amount paid, which is the price at which we can sell the device as a customer return to the next consumer.
WARRANTY SERVICE AND WARRANTY EXCHANGES
ALWAYS CONTACT LR IMPORTS BEFORE SHIPPING FOR SERVICE OR WARRANTY!
The product warranty depends on the product, you can get more information about our sales during the warranty period. All new products have a minimum 1year warranty. The product comes with a warranty card. Please read the contents of the card before contacting us. Always ask for instructions for service or warranty replacement. Pack the product carefully and send it according to the instructions. If the customer sends the package, for example, as breakable or otherwise requiring special handling without being asked to do so, LR Import will not pay the cost of the return. LR Import also does not charge for warranty exchange freight if any of the requested documents are missing from the package (email does not do the same).
In all cases of warranty replacement and maintenance, the package must include:
Customer contact information (can be found on the receipt)
Purchase receipt
Fault description (it is not enough that "broken" or "does not work")
Possibly other requested documents
IF RETURNED WITH REFERENCE TO SULFUR WITHOUT OTHER INFORMATION - THE DEVICE WILL BE RETURNED UNRECESSED.
PROBLEMS IN TRANSPORT
If the product is visibly damaged during transport, take a picture. The carrier has a separate reservation point in the consignment note, where information on the damage is filled in. If the wrong product has been delivered to the customer, the customer must report the error to info@lrimport.fi or by calling +358408252839.
Notification of incorrect delivery or defective product must be made within 7 days of receipt of the product. LR Time is not responsible for the incomplete content of the order after the expiration of the period. If the package is damaged during transport, a complaint must be made about the product immediately to the transport company used.
CHANGE
We reserve the right to change our delivery terms. Before ordering, the customer must familiarize himself with the delivery terms in force at the time.
LR Import Oy is not responsible for products or product combinations incorrectly selected by the customer that are incompatible. In case of doubt, we ask the customer to contact our sales before the transaction info@lrimport.fi and instruct the customer in choosing the right product.
LR Import Oy treats all customer data completely confidentially and undertakes not to disclose customer data to third parties.
LR Import Oy does not store customer data in the register without the customer's consent.
LR Import Oy is not responsible for pricing errors, etc. in the online store, and LR Import Oy always has the option to cancel the transaction due to a pricing error or other incident caused by damage.
